Universal Banker

Wausau, WI
Type
Contract to Perm
Category
Primary, Administrative Assistant
Posted 4 days ago
Job Title: Universal Banker
Location: Wausau, WI (Single Branch Location – No Travel Required)
Job Type: Full-Time
Pay: $23–$25/hour

Schedule:
Monday–Friday: 8:00 AM – 5:00 PM
Two Saturdays per month: 9:00 AM – 12:00 PM
Half day off provided the week prior to working a Saturday

Position Summary
We are partnering with a well-established financial institution in the Wausau area to hire an experienced and customer-focused Universal Banker. This role is responsible for supporting branch operations, assisting customers with financial services, and delivering an excellent banking experience. The ideal candidate will have prior banking experience, strong attention to detail, and a passion for building customer relationships.

Primary Responsibilities
  • Open, maintain, and close a variety of account types
  • Assist customers in selecting appropriate banking products and services
  • Process new account transactions and handle daily banking activities
  • Cross-sell financial products and identify opportunities to meet customer needs
  • Provide support across teller functions, vault operations, and safe deposit services
  • Build and maintain strong customer relationships and refer customers to appropriate departments when needed
  • Ensure compliance with all applicable regulations and internal policies
  • Provide guidance and support to less experienced team members
  • Maintain strict confidentiality of customer and organizational information
  • Represent the organization in a professional and positive manner
Qualifications

Education:
High school diploma or GED required

Experience:
2–4 years of experience in a financial institution preferred
Previous teller and cash handling experience required

Skills & Abilities:
  • Strong communication and interpersonal skills
  • High level of integrity, professionalism, and confidentiality
  • Proven ability to identify customer needs and cross-sell products
  • Proficiency with computers and Microsoft Office
  • Detail-oriented with strong organizational skills
  • Ability to work in a fast-paced, team-oriented environment