Lead Teller

Wausau, WI
Type
Contract to Perm
Category
Primary, Administrative Assistant
Posted 2 months ago
Westphal Staffing is partnering with a well-established financial institution to add motivated and customer-focused individuals to their growing team. Whether you have front-line banking experience or back-office transaction processing expertise, this is an excellent opportunity to build your career in a stable, professional environment.

The ideal candidate is detail-oriented, dependable, and enjoys working with customers and colleagues in a fast-paced setting. Opportunities are available for entry-level and experienced banking professionals.

Key Responsibilities Front-Line Banking
  • Provide exceptional customer service by greeting customers, answering questions, and handling routine financial transactions.
  • Process deposits, withdrawals, payments, check cashing, money orders, and other teller line transactions with accuracy.
  • Balance cash drawers daily and follow established security and compliance procedures.
  • Identify opportunities to refer banking products and services to meet customer needs.
  • Support branch operations, including opening/closing procedures.
  • (Lead Teller only): Assist with training, coaching, and supporting teller team members; help manage workflow and escalate issues as needed.
Qualifications
  • Previous banking, cash-handling, or financial services experience preferred (required for Lead Teller and ACH Specialist roles).
  • Strong attention to detail and accuracy in a high-volume environment.
  • Excellent communication and customer-service skills.
  • Ability to learn banking systems and follow strict procedures.
  • High school diploma or equivalent required; additional coursework or certifications in finance or accounting is a plus.
If you are dependable, customer-focused, and eager to grow in the banking industry, we want to hear from you!